Shipping Fees
CountryShipping FeesWeight (Within 500 Gram)Shipping Time Estimated
UAEUSD10.00 <500g10-15 Days
Saudi ArabiaUSD10.00 <500g10-15 Days
SingaporeUSD10.00 <500g10-15 Days
Asia CountriesUSD 10.00<500g10-15 Days
European Countries 1　　　
UK USD 10.00<500g15-20 Days
GermanUSD 10.00<500g15-20 Days
FranceUSD 10.00<500g15-20 Days
ItalyUSD 10.00<500g15-20 Days
SpainUSD 10.00<500g15-20 Days
PortugalUSD 10.00<500g15-20 Days
HollandUSD 10.00<500g15-20 Days
PolandUSD 10.00<500g15-20 Days
SwedenUSD 10.00<500g15-20 Days
AustriaUSD 10.00<500g15-20 Days
Czetch RepublicUSD 10.00<500g15-20 Days
SlovakiaUSD 10.00<500g15-20 Days
FinlandUSD 10.00<500g15-20 Days
LatviaUSD 10.00<500g15-20 Days
LithuaniaUSD 10.00<500g15-20 Days
GreekUSD 10.00<500g15-20 Days
European Countries 2　　　
DenmarkUSD 15.00<500g15-20 Days
IrelandUSD 15.00<500g15-20 Days
LuxembourgerUSD 15.00<500g15-20 Days
HungaryUSD 15.00<500g15-20 Days
RomaniaUSD 15.00<500g15-20 Days
BulgariaUSD 15.00<500g15-20 Days
SloveniaUSD 15.00<500g15-20 Days
CroatiaUSD 15.00<500g15-20 Days
　　　　
European Countries 3　　　
Belgium USD20.00<500g15-20 Days
Return Policies    

Dear Customer, considering the natural uniqueness and variability of agarwood, all products are non-returnable and non-exchangeable once sold, except in cases of quality defects. Situations that do not qualify for return or exchange include, but are not limited to:

  • Dissatisfaction with natural properties such as grain, color, or fragrance intensity.
  • Color changes or slight reduction in fragrance caused by improper personal wearing or storage.
  • Return requests due to subjective reasons such as changes in personal preference or needs after purchase.
  • Damaged packaging or missing accessories (e.g., free gifts, care manuals) not caused by our party.

Details refer to: https://agarwood.ai/termsconditions/

Shipping Fees
CountryShipping FeesWeight (Within 500 Gram)Shipping Time Estimated
UAEUSD10.00 <500g10-15 Days
Saudi ArabiaUSD10.00 <500g10-15 Days
SingaporeUSD10.00 <500g10-15 Days
Asia CountriesUSD 10.00<500g10-15 Days
European Countries 1　　　
UK USD 10.00<500g15-20 Days
GermanUSD 10.00<500g15-20 Days
FranceUSD 10.00<500g15-20 Days
ItalyUSD 10.00<500g15-20 Days
SpainUSD 10.00<500g15-20 Days
PortugalUSD 10.00<500g15-20 Days
HollandUSD 10.00<500g15-20 Days
PolandUSD 10.00<500g15-20 Days
SwedenUSD 10.00<500g15-20 Days
AustriaUSD 10.00<500g15-20 Days
Czetch RepublicUSD 10.00<500g15-20 Days
SlovakiaUSD 10.00<500g15-20 Days
FinlandUSD 10.00<500g15-20 Days
LatviaUSD 10.00<500g15-20 Days
LithuaniaUSD 10.00<500g15-20 Days
GreekUSD 10.00<500g15-20 Days
European Countries 2　　　
DenmarkUSD 15.00<500g15-20 Days
IrelandUSD 15.00<500g15-20 Days
LuxembourgerUSD 15.00<500g15-20 Days
HungaryUSD 15.00<500g15-20 Days
RomaniaUSD 15.00<500g15-20 Days
BulgariaUSD 15.00<500g15-20 Days
SloveniaUSD 15.00<500g15-20 Days
CroatiaUSD 15.00<500g15-20 Days
　　　　
European Countries 3　　　
Belgium USD20.00<500g15-20 Days
Return Policies    

Dear Customer, considering the natural uniqueness and variability of agarwood, all products are non-returnable and non-exchangeable once sold, except in cases of quality defects. Situations that do not qualify for return or exchange include, but are not limited to:
Dissatisfaction with natural properties such as grain, color, or fragrance intensity.

Color changes or slight reduction in fragrance caused by improper personal wearing or storage.
Return requests due to subjective reasons such as changes in personal preference or needs after purchase.

Damaged packaging or missing accessories (e.g., free gifts, care manuals) not caused by our party.

Details refer to: https://agarwood.ai/termsconditions/